Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
6.2
Location
7.0
Service
5.6
Dining
5.8
Guest reviews
8.0/10
based on 5 reviews
8.2
8.2/10 based on 85 reviews
Henry
United States of America,
March
2025
6.4/10
My stay at Europrime Boutique Hotel was quite mixed. While the breakfast staff were attentive and the transfer to the airport was convenient, I faced several issues that impacted my experience. The cleanliness of the room was below expectations and I encountered some unwelcoming service at the front desk.
Rooms
5.0
I was disappointed with the cleanliness in my room. There was a lingering smell of cigarette smoke and signs of a previous guest's mess. Additionally, I had requested a double bed but received two single beds pushed together instead.
Service
5.0
The front desk staff didn't greet me warmly and seemed upset. However, I did appreciate the attentiveness from some other staff members, especially a brunette lady who promptly returned a lost item to me.
Location
7.0
The hotel is conveniently located near the airport, which made my transfer easy. It's also close to several restaurants, adding to the convenience.
Dining
5.0
Breakfast was part of my booking but I faced issues accessing it. I wasn't informed of the restaurant’s hours, which made it inconvenient to eat before my early departure.
Facilities
5.0
Basic amenities were provided, but I expected more. The lack of a universal power plug and cleanliness standards didn't meet my expectations.
Walter
United States of America,
March
2025
6.4/10
My stay at Europrime Boutique Hotel was a mix of comfort and frustration. The beds were quite comfortable, but I encountered cleanliness issues in my room. Additionally, the dining situation was inconvenient, which added to the disappointment of my visit. 😕
Rooms
5.0
I found the room comfortable, but there were noticeable cleanliness issues, like a dirty toilet and spiders on the bed when I arrived. I appreciated that the staff responded quickly to my complaints about the shower floor.
Service
5.0
While the staff was responsive when I reported issues, the overall service was lacking. I had to walk to different locations for meals without prior notice, and the dinner I received was late and cold.
Location
7.0
The hotel is ideally situated near OR Tambo International Airport and a mall with dining options, but being under the flight path made the noise quite distracting.
Dining
5.0
Breakfast was included in my booking, but I couldn't enjoy it due to timing issues and the requirement to walk to the restaurant. The dinner option available was not satisfactory as it arrived cold.
Facilities
6.0
The facilities are basic, clean, and safe, though there was some noise from nearby airplanes. An improvement in variety for breakfast would enhance the guest experience.
Cynthia
United States of America,
March
2025
7.2/10
I had a mostly pleasant stay at Europrime Boutique Hotel. The staff was incredibly friendly and helpful, making my check-in quick and easy. My room was spacious and clean, though the neighborhood's quietness really contributed to my quality sleep. The breakfast offered a nice variety, but I did face a little hiccup with my wake-up call. Overall, I found it to be a good value for its location near the airport.
Rooms
8.0
Spacious and clean with standard amenities; the bed was very comfortable.
Service
7.0
Staff was friendly and helpful, though there was a minor issue with my wake-up call.
Location
8.0
Well located near the airport and a mall with many restaurants, though under an airport flight path.
Dining
8.0
Breakfast included a full buffet with varied options, including freshly made eggs.
Facilities
6.0
Parking was good, but some installations seemed old and needed attention.
John
United States of America,
March
2025
7.2/10
I had a decent stay at Europrime Boutique Hotel, with clean and comfortable rooms and friendly staff. However, there were a few issues, like a missed wake-up call and a lack of breakfast options that impacted my overall experience.
Rooms
8.0
The room was basic but very clean and comfortable during my stay.
Service
6.0
While most staff were friendly and respectful, the night staff forgot my wake-up call which could have been a big issue.
Location
7.0
The hotel is conveniently located near the airport, but it's set in a residential area which can get noisy with aircraft flying overhead.
Dining
6.0
I appreciated that breakfast included freshly made eggs, but I missed out on it due to the timing restrictions.
Facilities
6.0
The hotel had some good facilities, but I found it odd that the hotel didn't have universal power outlets available for guests.
David
United States of America,
January
2025
5.0/10
My stay at Europrime Boutique Hotel had its highs and lows. The staff was friendly and helpful, which I appreciated. However, I encountered some serious issues with my room cleanliness and comfort, making it hard to fully enjoy my time there. It's a convenient spot near the airport, but the noise from arrivals was quite disruptive.
Rooms
5.0
The room was clean, but I faced some issues with cleanliness. There were spiders on the bed, and the toilet had not been properly cleaned before my arrival, which was disappointing.
Service
5.0
While the staff seemed friendly, my experience with the response to room issues was lacking. I reached out for help but didn't receive the support I expected.
Location
6.0
The hotel is conveniently located near the airport, making it easy to access. However, it is under the flight path, which made it noisy at times.
Dining
5.0
Breakfast was included in my stay, but I was disappointed by the requirement to leave the hotel for the meal. When I finally ordered dinner, it arrived late and cold.
Facilities
5.0
The parking was good, but the hotel's facilities felt outdated, which detracted from my overall experience.